Answers to Quick Questions

My question is about how do I order your product.

* Use your credit card to pay online here
* Print our order page here to pay by fax
* Send a check or money order along with our mail order page to pay by mail here

I would like some information and answers to questions I have regarding your product.

Because we respect your need to make a careful decision about our product, we have addressed many common product questions online. Please visit here for questions concerning the product ingredients and the nature of our product.

How do I find out the status of an order I have already place?

By clicking here, you can obtain the tracking numbers that correspond with your order.

How do I request a refund if I am not happy with your product?

By returning any empty boxes and remaining product within 60 days to the following address, you will receive a full refund:

Leading Edge Herbals

Gray, Tennessee 37615 USA

Remember to include your full name and order number on the returned package.

How do I update my shipping address information?

You may change the delivery address of the package yourself by contacting the courier with your tracking number. If your package has not been shipped, please provide alternate shipping instructions in the form above. Please be advised, however, that if your package has already been shipped through UPS or DHL, the recipient must rerout it.

What steps do I take in order to cancel my order?

Please include your order number, date, and time of purchase in the form above, so that you are ensured fast and efficient customer service.

What do I do if I receive SPAM which may appear to promote your product?

Please forward a copy of the offending email you received by clicking here so that we can take appropriate action. We do not condone spamming and we take this very seriously.